Personnel Manager

The Personnel Manager is a key leadership role responsible for overseeing and optimizing the personnel aspects of the organization, including human resources, member care, prayer coordination, and safeguarding.

The Opportunity

Are you a hands-on Personnel Manager professional with a deep commitment to caring for the people in an organization? Do you enjoy leading a team that helps staff and missionaries thrive in their roles and calling, while keeping pace with HR best practices and requirements for a global mission organization? Are you passionate about using your skills to support global missions? If so, we’d love to hear from you!

About Pioneers Canada

Pioneers Canada is a Christ-centred missions organization passionate about mobilizing the Body of Christ in Canada to engage in global missions. As part of an international movement, Pioneers focuses on serving unreached people groups by initiating church planting movements in partnership with local churches. Pioneers’ vision is to see more Canadians engaged in the Great Commission and fewer unreached people groups, guided by a deep dependence on God, a commitment to relationships, and a posture of servant leadership.

About the Personnel Manager

The Personnel Manager oversees the care and administration of Pioneers Canada’s staff and missionaries, leading the personnel team and helping our members thrive in their roles and calling. This role balances providing pastoral care for our members with meeting our regulatory requirements as an organization that employs Canadians serving around the world. The Personnel Manager works collaboratively with the rest of our office team and with Pioneers field leaders and can navigate difficult personnel situations with care and close attention to detail. Reporting directly to the President, the Personnel Manager provides leadership and oversight to a team of approximately four to five people.

Responsibilities

Specifically, in this role you’d be responsible for:

Human Resources

  • Oversee HR functions, including recruitment, onboarding, performance management, development, and insurance administration.
  • Develop and refine HR policies, procedures, and workflows that are aligned with the Pioneers International handbook and ministry agreement and Ontario Employment Standards.
  • Foster a healthy organizational culture, aligned with our mission and values, where staff and members are valued, cared for, and equipped for their roles.
  • Ensure compliance with all applicable laws and regulations, including those related to HR and international operations, and work with leadership to identify and mitigate risks while maintaining a high standard of integrity and transparency.

Member Care

  • Provide leadership and oversight to the Director of Member Care, ensuring missionaries and their families receive appropriate support and care, including policies that enhance their well-being and long-term sustainability. Take a more active role in complex or sensitive situations when needed.
  • Collaborate with the member care team to develop programs and resources to address spiritual, emotional, and practical needs of missionaries, missionary families, and missionary alumni.

Missionary & Organizational Support

  • Ensure responsive and caring support for missionaries, improving processes to reduce friction and enhance the missionary experience
  • Collaborate with other Pioneers offices globally
  • Oversee and work with the Prayer Coordinators to ensure we are actively praying for the needs of our organization and its members, and inviting others to join us in prayer
  • Provide leadership and oversight to the Safeguarding Manager, ensuring safeguarding policies are implemented appropriately and proactively, while taking a more active role in complex or sensitive situations when needed.

Leadership & Culture

  • Lead and mentor the personnel team
  • Foster a collaborative, prayerful, and service-oriented team culture
  • Provide care and support for the personnel team as they care for our members and their families

Qualifications

We are looking for someone with:

Spiritual

  • A committed follower of Jesus Christ
  • Fully aligned with Pioneers’ Statement of Faith
  • Comfortable integrating prayer, Scripture, and faith into leadership and team life

Professional

  • Experience in human resources, ideally in a nonprofit or mission-driven organization, with an understanding of HR practices and a willingness to develop further knowledge of Canadian and Ontario employment legislation.
  • Experience leading a team
  • Experience improving systems
  • Excellent communication skills

Preferred

  • Familiarity with the unique challenges and needs of mission work and cross-cultural ministry.
  • Background working in mission-driven or ministry environments

Personal Attributes

  • Service-oriented and relational
  • Detail-oriented and highly organized
  • Innovative, adaptable, and forward-thinking
  • Humble, collaborative, dependable, and mission-driven

If you meet some but not all these requirements, we still encourage you to apply. We are looking for passionate and committed individuals who are willing to learn and grow in community.

Working Details: This is a newly structured, permanent, non-unionized position created as part of a planned leadership transition. There is an existing vacancy that Pioneers Canada is actively seeking to fill.

We are open to candidates seeking between 24 and 40 hours per week. Responsibilities and salary will be adjusted based on the agreed-upon hours. Our priority is finding someone who is the right fit.

The role can be performed in a hybrid arrangement or in person at our office in Dorchester, Ontario, with no required travel.

Salary & Benefits: The annual salary range is $60,000–$75,000 based on a full-time schedule of 40 hours per week, prorated for part-time hours. Benefits include health coverage and three weeks of annual vacation.As part of serving with Pioneers Canada, the successful candidate will be expected to raise a portion of their financial support. Further details regarding support-raising expectations will be discussed during the recruitment process.

How to Apply

Please submit a resumé and cover letter to [email protected]

Your cover letter should include a description of:

  • Why you are drawn to Pioneers Canada’s mission and vision
  • How your faith shapes the way you approach work and leadership
  • The number of hours per week you’re looking for and your preferred work arrangement (hybrid, or in person)

Pioneers Canada is committed to accommodating applicants with disabilities throughout the hiring process. If you require accommodation at any stage of the application or interview process, please let us know and we will work with you to meet your needs.

Pioneers Canada may use technology-assisted tools to support administrative elements of recruitment including note taking for interviewers. These tools are not used to screen, assess, or select candidates. All decisions throughout the hiring process are made by human reviewers.

We thank all interested applicants, however, only those shortlisted for the role will be contacted.